This course is designed to equip the trainee with knowledge, skills and attitudes required to conduct tour guiding and travel operations in the dynamic tourism industry. It is designed to enable the trainee to plan itineraries, execute and administer a tour effectively. It also enables the trainee to execute travel operations.

General objectives of the course

At the end of the course, the trainee should be able to;

  1. Appreciate tourism as an important social economic activity
  2. Understand the various components of the tourism industry
  3. Perform tour guiding duties to tourist satisfaction
  4. Appreciate the natural history of east Africa (fauna and flora) as a tourist attraction
  5. Understand the function of travel agencies
  6. Appreciate the effective use of a foreign language as a means of tourism promotion
  7. Appreciate the need for effective communication in the tourism industry
  8. Apply entrepreneurship skills to start and run a business in tourism
  9. Appreciate information technology in tourism sustainability

Course contents

Course Outline

Assessment of the Programme

The programme is continuously assessed with final exams by the Institute, KNEC

Recommended Candidates

High school mean grade C- (Minus) for diploma and D-(Minus) for certificate levels.
Students with lower KCSE grades can also be admitted after successfully passing the Institute‟s aptitude test.

Examining Body

  1. Internally and
  2. Externally examined by KNEC.


  • 1 ½ YEARS


Achievements at the end of the course
Institutes Diploma and one of the following qualifications:

  1. KNEC certificate
  2. ICM (UK) –
  3.  ABE
  4. City and Guild International (UK) certificate

Career opportunities for successful graduates of this course exist in the following areas.

  1. Airports-Employed as:-
    +Facilitation Staff
    +Flight Information officers
    +Customer Care Personnel
    +Aviation Security
    +Public Relation Officers
    +VIP/VVIP protocol staff
  2. Travel Agencies
  3. Airlines-Employed as reservation agents
  4. Customer service agents
  5. Hotels and Lodges,
  6. National parks and Game Reserves as Tour Guides
  7. Tour Companies and conservancies

Educational Tours

  1. Eldoret International Airport
  2. Jomo Kenyatta International Airport
  3. Wilson Airport
  4. Kisumu International Airport
  5. Saiwa- Swamp National Park
  1. Kakamega Forest National Reserve
  2. Kerio Valley
  3. Lake Bogoria National Reserve
  4. Lake Baringo Conservancy
  5. Kabarnet Museum
  1. Lake Nakuru National park
  2. Menengai Crater
  3. Hells gate National Park
  4. Nyanza Region
  5. Kit Mikaye
  1. Ndeere Island National Park
  2. Kisumu International Airport (Recently upgraded)
  3. Ruma National Park
  4. Rusinga Island
  5. Crying Stone

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